https://psppjournals.org/index.php/jmap/issue/feed Journal of Management and Administration Provision 2024-03-15T09:40:20+07:00 Pusat Studi Pembangunan dan Pemberdayaan muhfiryalakbar@psppjournals.org Open Journal Systems <p><strong>Journal of Management and Administration Provision (E-ISSN: <span style="font-family: helvetica; font-size: small;"><span style="font-family: helvetica; font-size: medium;">2776-1290, P-ISSN: 2776-1282)</span></span></strong> is an open access and peer reviewed journal includes all the areas of research activities such as Public Administration, Public Services, Management Studies, Human Resource Management, Economic, Trade, Business Administration, Hospitality Management, Facilities Planning and Management.</p> https://psppjournals.org/index.php/jmap/article/view/314 Organization in Government Management in Development in Tirta Buana Village, Dapurang District 2024-03-01T13:38:05+07:00 Marhana Marhana Maarhntrgfdq11@gmail.com Nurlina Nurlina nurlina7@gmail.com Suhardiman Syamsu suhardimansyamsu89@gmail.com Ihsan Hidayat ihsanhidaayat@gmail.com <div><em><span lang="EN-US">The aim of this research is to examine the organization of government management in development in Tirta Buana village, Dapurang district. This research uses a qualitative approach. Research location in Tirta Buana village, Dapurang District, Pasangkayu Regency. The informants in this research were 5 officials at the Tirta Buana Village Office, Dapurang District. The results of the research show that the organizational aspect of community development in Tirta Buana Village has not gone very well, this can be seen from the organizational weakness which lies in the human resources of the government apparatus, namely, in this case the village head gives responsibility to the section head to manage development planning. fully. However, this responsibility is not in accordance with the competencies possessed, so that the division of work in implementing development has not run optimally.</span></em></div> 2024-03-16T00:00:00+07:00 Copyright (c) 2024 Journal of Management and Administration Provision https://psppjournals.org/index.php/jmap/article/view/313 Analysis of Strength, Weakness, Opportunity and Treath (SWOT) of Gold Savings Products on Customer Satisfaction of PT Pegadaian (Makassar 1 Area) 2024-02-26T15:52:27+07:00 Nilan Santika nilansantika01@gmail.com Basri Modding basromoddin79@gmail.com Abbas Selong abbasselongg@gmail.com <p><em>This research was conducted with the aim to: (1) analyze the Strength, Weakness, Opportunity and Treatment (SWOT) of the Gold Savings Product at PT. Pegadaian Makassar Area 1; (2) examine the effect of Strength Analysis on customer satisfaction; (3) assess the effect of Weakness Analysis on customer satisfaction; (4) evaluate the effect of Opportunity Analysis on customer satisfaction; and (5) investigate the effect of Treath Analysis on customer satisfaction.</em></p> <p><em>For this study, 115 individuals from the entire population were given questionnaires to collect primary data using a quantitative technique. The study was carried out at PT. Pegadaian Makassar Area 1, which is located on Jalan Sulawesi No. 285 Butung, Wajo District, Makassar City, South Sulawesi for three months, from October to December of 2023. Multiple linear regression was used in the analytical approach together with the simple random sampling method. The results of this research reported that: (1) The position of Gold Savings products of PT. Pegadaian Makassar Area 1 was in quadrant 1, namely OS (Opportunity, Strength); (2) Analysis of the strength and advantages of gold savings demonstrated a positive and significant effect on customer satisfaction; (3) Weakness analysis/lack of gold savings illustrated a positive and significant effect on customer satisfaction; (4) Opportunity analysis/gold savings opportunities revealed a positive and insignificant effect on customer satisfaction; and (5) Analysis of the threat/threat of gold savings denoted a positive and significant effect on customer satisfaction.</em></p> 2024-03-15T00:00:00+07:00 Copyright (c) 2024 Journal of Management and Administration Provision