HARIANJA, M. K. Analysis of Citizen’s Charter Policy as A Strategy for Improving the Quality of Public Services in the Issuance of Driving License. Journal of Public Representative and Society Provision, [S. l.], v. 3, n. 2, p. 47-55, 2023. DOI: 10.55885/jprsp.v3i2.262. Disponível em: https://psppjournals.org/index.php/jprsp/article/view/262. Acesso em: 7 feb. 2025.