The Relationship Between Workload and Job Stress in Emergency Room Nurses

Article Sidebar

PDPI
Published: Dec 31, 2025
DOI: https://doi.org/10.55885/jchp.v5i3.763
Keywords:
Job Stress, Emergency Room Nurses, Hospital Work Environment

Main Article Content

Lenny Syamsuddin
Psychology Study Program, Faculty of Psychology, Universitas Muhammadiyah Gorontalo, Indonesia
Muhammad Mursyid
Psychology Study Program, Faculty of Psychology, Universitas Muhammadiyah Gorontalo, Indonesia
Muhammad Akram Payuyu
Psychology Study Program, Faculty of Psychology, Universitas Muhammadiyah Gorontalo, Indonesia

Abstract

This study aims to examine the relationship between workload and job stress among emergency room nurses at Prof. Dr. H. Aloei Saboe Regional General Hospital, Gorontalo City. A quantitative correlational research design with a cross-sectional approach was employed. The total population of 33 emergency room nurses was included as research participants through total sampling. Data were collected using standardized Likert-scale questionnaires measuring workload and job stress, adapted respectively from Gawron in Grech et al. (2009) and Robbins and Judge referenced in Ramlah et al. (2021). The collected data were analyzed using the Spearman Rank correlation test with a significance level of α = 0.05, following preliminary descriptive and normality examinations. The findings indicate that 48.5% of nurses experienced workload in the moderate category, while 39.4% reported moderate job stress levels. The correlation test revealed a strong positive relationship between workload and job stress (r = 0.890, p < 0.05), demonstrating that increased workload is associated with higher stress among nurses. These results emphasize the importance of workload management and institutional support in reducing psychological strain and enhancing the well-being of emergency room nursing personnel.

Article Details

How to Cite
Syamsuddin, L., Mursyid, M. ., & Payuyu, M. A. . (2025). The Relationship Between Workload and Job Stress in Emergency Room Nurses. Journal of Community Health Provision, 5(3), 163-173. https://doi.org/10.55885/jchp.v5i3.763
Issue
Vol. 5 No. 3 (2025): Journal of Community Health Provision
Section
Articles
Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

References

Agnesya, N. (2023). Hubungan Beban Kerja Dengan Stres Kerja Pada Pegawai Tenaga Kesehatan Di Puskesmas Lubuk Pakam Kab. Deli Serdang (Doctoral dissertation, Universitas Medan Area).

Alam, P. F., Suarni, W., & Sunarjo, I. S. (2021). Beban kerja dan stres kerja perawat. Jurnal Sublimapsi, 2(1), 10. https://doi.org/10.36709/sublimapsi.v2i1.14937

Alfisyah Putra, D. (2023). Hubungan Beban Kerja Mental Dengan Stres Kerja Perawat Rawat Inap Di Ruang Wijaya Kusuma Rsud Dr Soedono Madiun (Doctoral Dissertation, Stikes Bhakti Husada Mulia Madiun).

Aulia, S. F., Alayyannur, P. A., Dwiyanti, E., Martiana, T., & Arini, S. Y. (2021). Correlation between Workload and Work Environment with Work Stress. Indian Journal of Forensic Medicine & Toxicology, 15(1). https://doi.org/10.37506/ijfmt.v15i1.13678

Baidho, D. (2025). Antara Tanggung Jawab dan Kelelahan: Eksplorasi Strategi Adaptif Perawat dalam Menghadapi Beban kerja: Penelitian. Jurnal Pengabdian Masyarakat dan Riset Pendidikan, 3(4), 5001-5005. https://doi.org/10.31004/jerkin.v3i4.1332

Braun, B. I., Wineman, N. V., Finn, N. L., Barbera, J. A., Schmaltz, S. P., & Loeb, J. M. (2006). Integrating hospitals into community emergency preparedness planning. Annals of internal medicine, 144(11), 799-811. https://doi.org/10.7326/0003-4819-144-11-200606060-00006

Garrick, R., Sullivan, J., Doran, M., & Keenan, J. (2019). The role of the hospital in the healthcare system. In The Modern Hospital: Patients Centered, Disease Based, Research Oriented, Technology Driven (pp. 47-60). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-01394-3_6

Grech, M. R., Neal, A., Yeo, G., Humphreys, M., & Smith, S. (2009). An examination of the relationship between workload and fatigue within and across consecutive days of work: Is the relationship static or dynamic?. Journal of occupational health psychology, 14(3), 231. https://psycnet.apa.org/doi/10.1037/a0014952

Herwine, W., Harahap, D. H., & Widiantoro, F. W. (2024). Hubungan antara Beban Kerja dengan Stress Kerja pada Karyawan Bagian Customer Service yang Berada pada Tahap Dewasa Awal di PT. SDN. Jurnal Psikologi, 20(2), 93-101.

Kusumawati, W. (2024). Pengaruh Beban Kerja dan Stres Kerja Terhada Kepuasan Kerja Karyawan dengan Work-life Balance Sebagai Variabe Mediasi Pada Karyawan di Industri Pertambangan. 8(2), 657-667 https://doi.org/10.29408/jpek.v8i2.25942

Madadzadeh, M., Barati, H., & Ahmadi Asour, A. (2018). The association between workload and job stress among nurses in Vasei hospital, Sabzevar city, Iran, in 2016. Journal of Occupational Health and Epidemiology, 7(2), 83-89. http://dx.doi.org/10.29252/johe.7.2.83

Maharani, R., & Budianto, A. (2019). Pengaruh beban kerja terhadap stres kerja dan kinerja perawat rawat inap dalam. Journal of management Review, 3(2), 327-332.

Nafs, T. (2020). Pengaruh Beban Kerja terhadap Stres Kerja pada Guru Tahfidz di Pesantren Terpadu Darul Qur'an Mulia. Journal Acta Psychologia, 2(2), 199 208. https://doi.org/10.21831/ap.v2i2.35106

Nasrah, N., Sulistiyani, S., & Purba, E. V. (2020). Relationships of Workloads, Working Conditions and Dual Role Conflict with Nursing Stress. Indian Journal of Public Health Research & Development, 11(3).

Novaes Neto, E. M., Xavier, A. S. G., & Araújo, T. M. D. (2020). Factors associated with occupational stress among nursing professionals in health services of medium complexity. Revista Brasileira de Enfermagem, 73, e20180913. https://doi.org/10.1590/0034-7167-2018-0913

Pragholapati, A. (2020). Stres Kerja Perawat Yang Bekerja Di Unit Gawat Darurat (Ugd) Rumah Sakit Al Islam (Rsai) Bandung.

Putra, P. S. P., & Susilawati, L. K. P. A. (2018). Hubungan Antara Dukungan Sosial Dan Self Efficacy Dengan Tingkat Stres Pada Perawat Di Rumah Sakit Umum Pusat Sanglah. Jurnal Psikologi Udayana, 5(01). https://doi.org/10.24843/jpu.2018.v05.101.p14145

Ramlah, S., Sudiro, A., & Juwita, H. A. J. (2021). The influence of compensation and job stress on turnover intention through mediation of job satisfaction. International Journal of Research in Business and Social Science, 10(4), 117-127. https://doi.org/10.20525/ijrbs.v10i4.1206

Rika Amran, A. R., Anisah Apriyani, A. A., & Nadia Purnama Dewi, P. D. N. (2021). Peran Penting Kelengkapan Rekam Medik di Rumah Sakit (Turnitin). Baiturrahmah Medical Journal, 1(1).

Rinaldi, M. R., & Hardika, J. (2025). Stres dan Kesejahteraan Psikologis pada Ibu Bekerja: Peran Moderasi Mindful Parenting. Suksma: Jurnal Psikologi Universitas Sanata Dharma, 6(1), 64-79.

Siregar, K. (2023). Pengaruh Beban Kerja dan Stres Kerja Terhadap Kinerja Karyawan Pada PT. Perkebunan Nusantara Iii (Persero) Medan. Psikoanalitika: Jurnal Kajian Dan Penelitian Psikologi, 1(1).

Supriyanto, S., Wahyanto, T., Damayanti, N. A., & Wulandari, R. D. (2021). Human Capital Management as Competitive advantages in Health Care (Vol. 1). Zifatama Jawara.

Susanti, S. (2023). Hubungan Beban Kerja Dengan Tingkat Stres Kerja Perawat IGD DI RSUD Tora Belo Kabupaten Sigi (Doctoral dissertation, Universitas Widya Nusantara).

Tjokro, S. H., Saputera, A. W., & Marga, I. (2023). The relationship between workload and nurse stress levels. Journal of Health Management Research, 2(1), 22-28. https://doi.org/10.37036/jhmr.v2i1.365

Tobing, J. P. E., & Zamora, R. (2018). Pengaruh Konflik Kerja, Penempatan Kerjadan Beban Kerja Terhadap Kinerja Karyawan Pt. Racer Technology Batam. Jurnal Dimensi, 7(3), 549-562. https://doi.org/10.33373/dms.v7i3.1712