Human Resource Management Strategy to Increase Employee Productivity
DOI:
https://doi.org/10.55885/jprsp.v5i3.684Keywords:
Management Strategy, Human Resources, Productivity, SWOT, QSPMAbstract
This study aims to identify and analyze HR management strategies to improve productivity, and determine and analyze the right strategy in HR management to improve its productivity at Yapika General Hospital, Gowa Regency. This study is designed to direct strategic decisions of HR management in an effort to improve its productivity. Strategic decisions in this study include internal and external environmental analysis. Data analysis techniques use IFAS, EFAS, TOWS, and QSPM. The results of the study indicate that the right strategy in human resource management to improve employee productivity at RSU Yapika Gowa Regency is to build strategic partnerships with Puskesmas in the surrounding area to strengthen health services collaboratively with the reason to create synergy in delivering health services collaboratively so that employees can work more efficiently and focused; increasing the capacity of human resources who can get training and skills development from collaboration with Puskesmas to improve HR competency which leads to increased productivity; through collaboration, the quality of health services provided can be improved because human resources who feel that they are part of a larger system tend to be more motivated and committed to their work; this partnership allows access to additional resources, such as medical devices and the latest information on health practices that can help human resources in carrying out their duties better; partnerships with Puskesmas allow RSU Yapika to be more responsive to the health needs of the community because human resources involved in programs that have a direct impact on the community will feel higher job satisfaction.
References
Armstrong, M., & Taylor, S. (2023). Armstrong's handbook of human resource management practice: A guide to the theory and practice of people management. UK: Kogan Page Publishers.
Bani, P., & Anggiani, S. (2024). Pengaruh Budaya Organisasi terhadap Keterlibatan Tenaga Kesehatan dan Dampaknya pada Kinerja Rumah Sakit: Tinjauan Literatur tentang Tren dan Praktik Terkini. Jurnal Pendidikan Indonesia, 5(12). https://doi.org/10.59141/japendi.v5i12.6408
Bhattacharyya, S., Issac, A., Rajbangshi, P., Srivastava, A., & Avan, B. I. (2015). “Neither we are satisfied nor they”-users and provider’s perspective: a qualitative study of maternity care in secondary level public health facilities, Uttar Pradesh, India. BMC health services research, 15(1), 421. https://doi.org/10.1186/s12913-015-1077-8
Chang, C. H., Chiao, Y. C., & Tsai, Y. (2017). Identifying competitive strategies to improve the performance of hospitals in a competitive environment. BMC health services research, 17(1), 756. https://doi.org/10.1186/s12913-017-2699-9
Cowie, L., Morgan, M., White1, P., & Gulliford, M. (2009). Experience of continuity of care of patients with multiple long-term conditions in England. Journal of health services research & policy, 14(2), 82-87. https://doi.org/10.1258/jhsrp.2009.008111
Enthoven, A. C., & Tollen, L. A. (2005). Competition In Health Care: It Takes Systems To Pursue Quality And Efficiency: If systems are the best locus of accountability for health care quality and efficiency, then competition should be designed to encourage evolution toward “systemness.”. Health Affairs, 24(Suppl1), W5-420. https://doi.org/10.1377/hlthaff.W5.420
Fan, D., Cui, L., Zhang, M. M., Zhu, C. J., Härtel, C. E., & Nyland, C. (2014). Influence of high performance work systems on employee subjective well-being and job burnout: empirical evidence from the Chinese healthcare sector. The International Journal of Human Resource Management, 25(7), 931-950. https://doi.org/10.1080/09585192.2014.876740
Glickman, S. W., Baggett, K. A., Krubert, C. G., Peterson, E. D., & Schulman, K. A. (2007). Promoting quality: the health-care organization from a management perspective. International Journal for Quality in Health Care, 19(6), 341-348. https://doi.org/10.1093/intqhc/mzm047
Greenhalgh, T., Jackson, C., Shaw, S., & Janamian, T. (2016). Achieving research impact through co‐creation in community‐based health services: literature review and case study. The Milbank Quarterly, 94(2), 392-429. https://doi.org/10.1111/1468-0009.12197
Islam, M. S., & Amin, M. (2022). A systematic review of human capital and employee well-being: putting human capital back on the track. European Journal of Training and Development, 46(5/6), 504-534. https://doi.org/10.1108/EJTD-12-2020-0177
Jansen, L. J., & Kalas, P. P. (2020). Improving governance of tenure in policy and practice: A conceptual basis to analyze multi-stakeholder partnerships for multi-stakeholder transformative governance illustrated with an example from South Africa. Sustainability, 12(23), 9901. https://doi.org/10.3390/su12239901
Kaae, S., Søndergaard, B., Haugbølle, L. S., & Traulsen, J. M. (2010). Development of a qualitative exploratory case study research method to explore sustained delivery of cognitive services. Pharmacy world & science, 32(1), 36-42. https://doi.org/10.1007/s11096-009-9337-5
Khalid Alrashedi, A. (2024). The key sustainable strategies criteria for effective human resource management practices. Sustainability, 16(12), 5250. https://doi.org/10.3390/su16125250
Kovner, C. (2001). The impact of staffing and the organization of work on patient outcomes and health care workers in health care organizations. The Joint Commission Journal on Quality Improvement, 27(9), 458-468. https://doi.org/10.1016/S1070-3241(01)27040-0
Mashuri, M., & Nurjannah, D. (2020). Analisis SWOT sebagai strategi meningkatkan daya saing. JPS (Jurnal Perbankan Syariah), 1(1), 97-112. https://doi.org/10.46367/jps.v1i1.205
Mason, P., Augustyn, M., & Seakhoa‐King, A. (2010). Exploratory study in tourism: Designing an initial, qualitative phase of sequenced, mixed methods research. International Journal of Tourism Research, 12(5), 432-448. https://doi.org/10.1002/jtr.763
Rachmawati, A., & Susanti, E. D. (2022). Analisis SWOT sebagai strategi meningkatkan daya saing pada Apotek 325 Surabaya. JISIP (Jurnal Ilmu Sosial dan Pendidikan), 6(1). http://ejournal.mandalanursa.org/index.php/JISIP/index
Rose, L. M., Orrenius, U. E., & Neumann, W. P. (2013). Work environment and the bottom line: survey of tools relating work environment to business results. Human Factors and Ergonomics in Manufacturing & Service Industries, 23(5), 368-381. https://doi.org/10.1002/hfm.20324
Ruef, M., & Scott, W. R. (1998). A multidimensional model of organizational legitimacy: Hospital survival in changing institutional environments. Administrative science quarterly, 877-904. https://doi.org/10.2307/2393619
Sadikin, A., Yodiansyah, H., Budiasih, Y., Sugiarti, S., & Kusnadi, I. H. (2023). Adaptive Human Resource Management in Confrontation of Globalization's Challenges. Jurnal Ekonomi, 12(02), 1761-1767.
Salama, W., Abdou, A. H., Mohamed, S. A. K., & Shehata, H. S. (2022). Impact of work stress and job burnout on turnover intentions among hotel employees. International Journal of Environmental Research and Public Health, 19(15), 9724. https://doi.org/10.3390/ijerph19159724
Tursunbayeva, A. (2019). Human resource technology disruptions and their implications for human resources management in healthcare organizations. BMC health services research, 19(1), 268. https://doi.org/10.1186/s12913-019-4068-3
Upadhyay, D. (2024). Excellence in healthcare: nurturing servant leadership, fostering collaborative culture and promoting social sustainability in the UAE–strategies for transformation. Leadership in Health Services, 37(3), 394-407. https://doi.org/10.1108/LHS-01-2024-0012
Vrontis, D., El Chaarani, H., El Abiad, Z., El Nemar, S., & Yassine Haddad, A. (2022). Managerial innovative capabilities, competitive advantage and performance of healthcare sector during Covid-19 pandemic period. foresight, 24(3-4), 504-526. https://doi.org/10.1108/FS-02-2021-0045
Wang, X., Wang, R. S., Qin, X., Huang, Y. N., Chiu, H. C., & Wang, B. L. (2024). Exploring human resource management in the top five global hospitals: a comparative study. Frontiers in Public Health, 11, 1307823. https://doi.org/10.3389/fpubh.2023.1307823
Yeganeh, H. (2019). An analysis of emerging trends and transformations in global healthcare. International Journal of Health Governance, 24(2), 169-180. https://doi.org/10.1108/IJHG-02-2019-0012
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Journal of Public Representative and Society Provision
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
